OUR BUSINESS APPROACH | OUR VALUES | OUR TEAM | METHODOLOGY

Our Core Business in safeguarding clients' businesses. GMH appreciates that business continuity planning (BCP) is one of the many components of a corporate risk management program. Hence BCP must be implemented in the context of risk management and the overall objective of protecting the company's reputation. For this reason, we focus on vulnerabilities with a potentially severe impact on our client's business and recommend solutions that are based on business-oriented considerations. Our approach for Business Continuity Management  is based on the "Professional Practices for Business Continuity Planners", which is jointly endorsed by two governing bodies - Disaster Recovery Institute (DRI) International, US, and the Business Continuity Institute (BCI), UK.

At GMH, we provide clients with lead consulting expertise in specialist areas of business continuity, disaster recovery,  risk management, information security management, crisis management, emergency planning. We do this by sharing knowledge and skills with our clients, and by actively engaging them in the consultative process. GMH's Core Values are: - INTEGRITY - PERFORMANCE - RELIABILITY - KNOWLEDGE SHARING
Our team is our most valuable asset. We have a select team of experienced professionals coming from backgrounds that specialize in the various areas of competencies of the firm. We are able to share our experience and best practices from a diversified environments. - DR. GOH MOH HENG - DR. ERIC GOH - MR. WILFRED GOH - MR. SIRIRAT CHUNNAHASWASDIKUL - MR. WILLIAM HO - MR. RAVI SUNDARARAJAN - MR. SESHADRI SRINIVASAN
Our implementation methodology consists of seven stages as follows: Stage 1- Awareness Adequate training is needed to ensure that a good understanding and appreciation for BCM. The training will properly equip the team with skills and understanding of BCM concepts. It will ensure appropriate management commitment to the project's success, review the project objectives, in light of any changes to the predicted work load and associated costs. Identify the resources needed. Carry out a high level gap analysis to identify where we are in relation to the standard requirements which provides an estimate of the cost of the project. 　 Stage 2 -  Mapping We need to work with the respective functional or department heads, to conduct a comprehensive review of existing documents, mapping them against the requirements of BCM standard and its best practice. 　 Stage 3 - Re-engineering Based on the findings/results of Stage 2, we will work with the respective owner to re-design the process, complying with the BCM requirements. In addition, process deployment guidelines need to be deployed to ensure proper implementation. 　 Stage 4 - Implementation The actual implementation of our proposed plan based on our conclusion of Stage 3 includes documentation, technical controls, user training, testing and checking. Customers need to institutionalize the new process through the affected team members, and make sure all personnel understand and agreed with the new requirements. In addition, this activity involves classroom training and on-the-job guidance. 　 Stage 5 - Verification After the new process has been implemented, we will review and fine tune the procedures based on performance and experience. It is recommended that we have another internal or external auditor to audit the implementation, and verify any shortcomings. Verification is done based on the organization's need and not just the standard and best practices. 　 Stage 6 - Readiness After a pre-determined amount of time, we will work with the respective owners from various function and department heads to confirm the artifacts and identify any gaps that may arise. 　 Stage 7 - Maintenance A core committee needs to be organized with the support of top management, driving the implementation effort through all stages and ensure ongoing support. A change management process is put in place for managing the change requirement.