Leading European Investment Bank
This client is a leading European investment bank with operations in more than 58 countries. In Asia, its operations are located in China, Hong Kong, Singapore and Thailand.
History
The customer required the develop BC plans for the regional operations located mainly in Japan, China, Hong Kong, Singapore and Thailand. The BCP approach and plan structure had to be consistent throughout.
GMH's Services and Solutions
The project begins with a review of the BCM implementation for most its major operations. This is followed by the development of a regional-wide BCM framework and policy for its Asia Pacific operations. Upon apporval from the management, we continue to assist the client to adopt GMH's industry-proven BC planning methodology and a set of customized templates for information gathering and documentation. GMH's consultants visited each site and developed the BCP using the combination of the facilitated fast-track workshop approach with several days of consulting for each site. The BC plan for all the sites was completed within 9 calendar months.
Conclusion
A creative approach had to be developed to assist this customer implement the BCP, as the timeline given to complete the project for all sites was very short. GMH's consultants designed and first deployed the fast-track facilitated workshop approach to meet this stringent requirement. This creative approach not only enabled the customer to complete its BC plans, it also ensured that the country operations complied with the international HQ policies. From the client's perspective, the key success factor for this project is that GMH provided the client with the most optimal and efficient BCM implementation approach which also meets all the countries' regulatory requirements.
