
Major European Bank
This customer is a major European financial institution with its regional HQ located in Singapore and Hong Kong.
History
The customer needed to implement a BC plan for its business units located in Singapore. This included both the HQ and local Singapore operations. This is required to ensure that it complies with the corporate objectives. Another essential requirement is to meet most of the Central Bank's audit findings.
GMH's Services and Solutions
GMH's consultants adopted the similar fast-track approach to facilitate the development of the BCM framework and plan documents. The framework has to take into consideration the overseas offices also required BC plans to be developed in the future. Thus, the BCM framework ensured that it is consistent and applicable to all the regional offices.
Conclusion
The approach and solution implemented by GMH for this customer is flexible, adaptable and scalable to meet the customer's requirements and expansion plans. This ensured that the customer benefited from an innovative and cost-effective approach. The client had since acceded to the Central Bank's audit requirement upon completion of the consultancy.