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Product Recall Preparedness – Key Considerations

As global supply chains evolve to become increasingly integrated, government regulators and consumers are more concerned and aware of product safety issues. It is evident from the rising number of product recalls and government intervention particularly in the food, children products and automotive-related industries. The management of product recalls are further complicated by regulators, who […]

Major European Bank Case Study

Major European Bank This customer is a major European financial institution with its regional HQ located in Singapore and Hong Kong.  It has other operations includes Bangkok and Tokyo, Japan. History The customer needed to implement a BC plan for its business units located in Singapore, Hong Kong, Bangkok and Tokyo. This included both the HQ […]

Choices and Categories of Tests & Exercises

Abstract In testing and exercising the BC plans, the terminology for the various type of tests and methodologies often poses a challenge for any BCM professionals when they are about to start their testing and exercising programmes. The paper is a summary of tests, and it is not intended to be comprehensive list, so as […]

Leading Multilateral Financial Institution Case Study

Leading Asian Multi-lateral Financial Institution This customer is an international multi-lateral development bank whose mission is to help its developing member countries reduce poverty and improve the quality of life of their people. Headquartered in Manila, and established in 1966, this institution is owned and financed 67 member Asian and global.  Its main partners are […]

Healthcare Services Case Study

Major Healthcare Services Client Our customer is a leading healthcare services provider in Singapore; operating 9 major clinics sited in strategic locations to make affordable healtcare services easily available to the community. This organization is part of one of the major healthcare service clusters. Their vision is to lead in the field of family medicine […]

Manufacturing/Service Case Study

Marine Electronics and Office Automation Supplier   This customer started as a sole proprietor in 1976 to supply and service marine electronics equipment. It was then incorporated as a private limited company in 1978. Now it is now a holding company with dealings in properties, marine electronics and office automation. Its philosophy is to innovate, […]

Government Agency Case Study

Key Government Agency This customer is a key government agency tasked to spearhead Singapore’s economic growth and future. Its primary objectives are to attract foreign investments, expand and extend the industries, and help to sustain a pro-business environment. History In 2006, this government agency wanted to implement BCM and reinforce its DRP.  The scope required […]

Telecommunications Case Study

Leading Telecommunications Service Provider This customer is one of Singapore’s leading telecommunications service provider for mobile communications and international call services. It provides customers with coverage and roaming services in more than 200 countries or territories. It was the first an island-wide wireless broadband service in December 2006. History This customer required to develop and […]

Project Management

Project Management is one of the most important factors that will determine the degree of success of an organization’s BCP implementation. For organizations implementing BCP for the first time, this poses an even greater challenge. Standard project management skills, knowledge and experience of the project team members is a desirable attribute. However, the main challenge […]

Risk Analysis and Review

In the Risk Analysis and Review phase,  GMH will assist our clients to catalogue and rank potential threats, determine potential risks to business operations; so as to define a set of priorities for the detailed analysis of vulnerabilities, and strengthen existing and implement new control measures. This will encompass the operational capabilities, physical assets, technology infrastructure and […]